Privacy Policy

At Schedzy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online booking platform.

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Information We Collect

Personal Information

• Name, email address, and phone number
• Business information and address details
• Payment information (processed securely through Stripe)
• Profile photos and business images you upload
• Business licensing and certification information (when required for verification)

Usage Information

• Booking history and appointment details
• Device information and IP address
• Usage patterns and preferences

How We Use Your Information

• Facilitate booking and appointment management
• Process payments and send receipts
• Send appointment reminders and notifications
• Provide customer support
• Improve our services and user experience
• Comply with legal obligations
• Verify business legitimacy and licensing compliance
• Prevent prohibited or illegal services on our platform

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers (between customers and businesses)
• With trusted service providers who assist in operating our platform
• When required by law or to protect our rights
• In connection with business transfers or mergers

Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure payment processing through Stripe
• Regular security assessments and updates
• Limited access to personal information

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

• Account data: Retained while your account is active
• Booking history: Retained for 7 years for tax and legal compliance
• Payment records: Retained as required by financial regulations
• Communication logs: Retained for 2 years for customer service purposes

Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention and legal compliance.

Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of marketing communications
• Request a copy of your data

GDPR and CCPA Rights

For users in the European Union and California, you have additional rights under GDPR and CCPA including:

• Right to data portability (receive your data in a structured format)
• Right to be forgotten (request deletion of your personal data)
• Right to know what personal information we collect and how it's used
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at [email protected] with your request.

Third-Party Integrations

Our platform integrates with third-party services to enhance functionality:

• Google Calendar

  For appointment synchronization (with your consent)

• Stripe

  For secure payment processing

These services have their own privacy policies, which we encourage you to review.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: